Faq

  • Where can I buy your products?

    Please note Midlands Nutritional Oils is a bulk oil supplier and minimum order quantities (MOQs) apply for all products.  All retail enquiries for orders less than 1 litre should be directed to your local Health Store or Supermarket.

    Bulk Wholesale oils are sold direct to manufacturers and brands in the Health/Supplement, Skincare and Nutritional sectors both in New Zealand and abroad.

    New Hemisphere hemp seed oil products are available online or please click below for a list of stockists www.nzhempoil.co.nz/stockists

    Omeganz oil products are available online or please click below for a list of stockists www.omega-oils.co.nz/where-to-buy

  • Can I request samples?

    Yes. These can be made available to both our Export and Domestic customers. A sample charge will apply for samples for domestic customers, and for all samples to export customers freight will also be applicable.

  • Can I buy direct from you?

    Yes. MOQs apply, and a surcharge is applicable for small orders less than $200. For all orders less than $500, payment in advance is required prior to dispatch.

  • How do I pay?

    We accept electronic payments and cheques. For export customers, Telegraphic Transfer is our preferred payment option. For all new customer orders, payment in advance is required prior to dispatch.

  • What are your minimum order quantities (MOQs)?

    MOQs vary between products and can also vary subject to availability. Please click here to contact one our Sales Representatives.

  • Can you ship overseas?

    Yes. Midlands Nutritional Oils specialises in the bulk export of our products, and we currently export these products to over 30 countries. For bulk exports, we can provide both sea freight and air freight options. In addition, we can arrange courier via DHL for small orders, or alternatively, if you have a nominated freight forwarder we can also assist with this process.

    In addition, we can arrange courier via DHL for small orders, or alternatively, if you have a nominated freight forwarder we can also assist with this process.

  • What are your freight prices?

    For export orders, we typically offer FOB terms. We can work with your preferred freight forwarder or arrange freight with one of our nominated freight forwarders.

    For orders over 60 litres we can arrange freight with selected New Zealand Transport companies.

    For all orders sent by courier within New Zealand

    • North and South Island up to 10kg $12.50.
    • Rural Delivery (RD) address add $5 per delivery.
    • Please contact us if you have any further questions regarding freight.
  • What is the shelf life of your oils and how should the product be stored?

    As per our Product Specifications, if stored in unopened containers at less than 20 Deg Celsius, all products can expect to have a shelf life of 12 months.

    For more detailed technical information on the storage and handling of speciality seed oils please click here.

    Storage and Handling – to be a drop down for above

    The way you store and handle oils is very important for maintaining oil quality. Whether refined or not, all oils are sensitive to heat, light and exposure to oxygen.

    OSE offers two main types of oils; Monounsaturated and Polyunsaturated.

    Oils that are Monounsaturated i.e. Olive Oil, Avocado Oil and Sunflower Oil tend to have a longer shelf life than polyunsaturated oils. These oils can be kept in a cool dry place away from direct sunlight or even refrigerated.

    Polyunsaturated oils on the other hand i.e. Flax Seed Oil, Hemp Seed Oil and Rosehip Oil, are sensitive to heat and should not be cooked with. Exposing these oils to heat, light and oxygen will lessen their shelf life and nutritional profile. These oils need to be kept refrigerated or even frozen.

    Freezing oils will prolong the quality and freshness of the oil without damaging any of the oils properties (flavour and quality). Some oils will stay in liquid form but others will become solid.

    Oils for distribution or retail should be packaged into dark glass containers, which will protect the oil from light. The headspace of the bottle should be flushed with nitrogen to remove any oxygen on top of the bottle. Oils that are subjected to heat, light and oxygen will become rancid. Rancid oil has an unpleasant aroma and taste and is, in fact, bad for you if consumed.